Privacy Policy

At Auto Spares Kenya, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

1. Collection of Personal Information

We may collect personally identifiable information such as your name, phone number, email address, and delivery location when you contact us, place an order, or request information about our products. While some sections of our website can be browsed without providing personal information, certain activities may require you to share contact details to enable us to serve you effectively.

2. Use of Personal and Demographic Information

The information we collect is used to process orders, respond to inquiries, arrange delivery or pickup, and provide customer support. Where applicable, we may also use your information to inform you about product updates, offers, or services that may be relevant to your previous interactions with Auto Spares Kenya.

We may analyse general demographic and usage data to better understand customer needs, improve our services, and enhance the overall user experience. This data is used in aggregated form and does not personally identify individual users.

3. Cookies

Our website may use cookies to enhance functionality and improve user experience. Cookies are small files stored on your device that help us remember preferences and analyse website traffic. Cookies do not contain personally identifiable information, and you may disable them through your browser settings if you prefer.

4. Sharing of Personal Information

Auto Spares Kenya does not sell or rent your personal information to third parties. We may share information only where necessary to fulfil orders, comply with legal obligations, prevent fraud, or protect the rights, property, and safety of our customers and the public.

In the event of a business transfer, merger, or acquisition, customer information may be transferred as part of the business assets. Any such transfer will be subject to this Privacy Policy.

5. Links to External Websites

Our website may contain links to third-party websites. Auto Spares Kenya is not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy policies of any linked websites.

6. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, or loss. While no method of transmission over the internet is completely secure, we strive to maintain appropriate safeguards to protect your data.

7. Choice and Opt-Out

You may choose to opt out of receiving non-essential communications, including promotional messages, by contacting us directly or following unsubscribe instructions where provided. We respect your preferences regarding how we communicate with you.

8. Advertisements

Auto Spares Kenya may display third-party advertisements on its website. These advertisers may use non-personal information about your visits to this and other websites to provide relevant advertisements. This information does not include your name, contact details, or other personally identifiable information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

Email: sales@autospares.co.ke
Phone: +254 720 685 664