Terms and Conditions

Welcome to Auto Spares Kenya. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing this website or placing an order with Auto Spares Kenya, you agree to be bound by these terms.

1. Eligibility

Use of this website and services is available only to persons who can form legally binding contracts under the laws of the Republic of Kenya. Persons under the age of 18 years are not permitted to transact directly. Any transaction on behalf of a minor must be carried out by a parent or legal guardian.

2. Customer Information & Responsibility

Customers may be required to provide personal information including name, phone number, email address, and delivery location. You confirm that all information provided is accurate, complete, and current. Auto Spares Kenya reserves the right to cancel transactions where false or misleading information is provided.

3. Communications

By using our website or contacting Auto Spares Kenya via phone, email, WhatsApp, or other electronic means, you consent to receive communications electronically regarding your orders, delivery updates, and service notices.

4. Pricing & Payments

All prices are listed in Kenya Shillings (KES) unless otherwise stated and may change without prior notice. Auto Spares Kenya reserves the right to correct pricing errors at any time.

Payment Terms:
• Orders shipped outside Nairobi and its environs require full payment before dispatch, including transportation costs.
• Orders within Nairobi and its environs are payable on delivery, only after the buyer has paid the transportation cost.

5. Delivery & Transportation

The buyer is fully responsible for all transportation costs. Delivery timelines depend on product availability and location. Risk of loss or damage passes to the buyer upon dispatch or collection.

6. Product Information & Availability

Product descriptions and images are provided for reference purposes only. While we strive for accuracy, slight variations may occur. All products are subject to availability, and Auto Spares Kenya reserves the right to cancel orders if an item becomes unavailable.

7. Returns & Refund Policy

Returns are accepted within 14 calendar days from the date of delivery or pickup. Items must be unused, in original condition, and in original packaging. Proof of purchase is required.

Approved refunds will be processed using the original payment method. Return shipping costs are borne by the buyer and original delivery charges are non-refundable.

8. Limitation of Liability

Auto Spares Kenya shall not be liable for damages arising from improper installation, misuse, or incompatibility of purchased products. Customers are responsible for confirming compatibility before purchase.

9. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Auto Spares Kenya and may not be reproduced without prior written consent.

10. Privacy

Customer information is handled in accordance with our Privacy Policy. Auto Spares Kenya does not sell or share personal information with third parties except where required by law or for order fulfillment.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of Kenya. Any disputes shall be subject to the exclusive jurisdiction of Kenyan courts.

12. Changes to Terms

Auto Spares Kenya reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.